COVID-19 Response
We are keeping our doors open during this epidemic in order to provide our customers with the equipment they need in order to maintain their pool and spa water. According to the CDC, well maintained water can inactivate or remove the COVID-19 virus. As a supplier of pool and spa supplies, we want to ensure that our customers have access to the sanitizers that can prevent you from being infected by a wide variety of biological agents.
What We are Doing
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Curbside Service: Place your order over the phone or via email and our service team will load your order directly in your car with no personal contact.
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Chemical and Parts Delivery: Get everything you need to maintain your spa or pool delivered directly to your house. All Customers who purchased their spa from us will get a 15% discount on chemicals, and shipping is free on all orders over $100.
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Enhanced Service Procedures: Our service technicians are eliminating personal contact as much as possible and will be using email and SMS messages for all documentation. Our technicians will not directly handle your credit card; instead we will collect your payment information via phone.
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Alternative Consultation Methods: Weather you are looking for help with your pool or spa or are are looking for a new one, we are expanding our options to be able to communicate with you without having to meet face-to-face. We are currently available through phone, email, and text chat (available on our website), and are working on implementing a video chat option.
For Spa and Pool Shoppers
As we have already established, a pool or spa is the most hygenic environment you can find yourself in, making it the safest place for you to be during this epidemic. And with many vacations being canceled, now is the perfect time to have a staycation. That is why we are proudly offering contactless white glove delivery on all spas and swim spas. And because we know that you might already be a bit stir-crazy from the isolation, we want you to know that we have over 100 models ready for delivery ASAP.
With the world on pause and our lives overwhelmed by uncertainty, we all want to feel in control and get the most out of life. Replacing normal activities with new home-based routines help us feel productive and be at our best.
Now is the time to make the best of time at home. Create your own backyard retreat with a Whiteswan spa and start making the most out of family time together.
If you are not sure which hot tub is for you, please give us a call to schedule a video chat so that we can help you make the decision that makes the most sense for your situation.